Our FAQ
What is your return policy?
Due to the nature of our business, Serendipity Antiques & Interiors does not accept returns or exchanges.
What forms of payment do you accept?
We accept cash, credit cards, debit cards, and checks (with a valid drivers license and phone number).
Can we drop off, sell, or consign merchandise that we would like to get rid of?
No, Serendipity Antiques and Interiors as a shop does not currently accept donations, buy, or accept consignment items.
Are the prices at your store negotiable?
Some of our vendors are willing to work with customers on their prices, and others have already given the best price on their items. Serendipity will not contact vendors regarding items under $25 or that are marked "ND" or "NFD."
Do you put items on hold for customers?
Any item in Serendipity can be held for up 24 hours.
Are you accepting new vendors?
Yes & No. Serendipity is currently at vendor capacity, but we do have a waiting list for those that are interested. If space does become available, potential vendors will be contacted,and we will see if their items fit our store.
Do you accept item requests? Can I be contacted if certain items come in?
Yes! We would love to help you find what you're looking for. Just ask one of our sales representatives and they can help you out.
Do you have a layaway option?
No, items must be paid in full at time of purchase.
Do you honor gift certificates from the previous owner?
No, as of May 2021 Serendipity is under new ownership and can not honor gift certificates from the previous owner.
Do you do delivery?
No. Serendipity as a shop does not do delivery, but we can help you find someone who does.
Are customers able to schedule pick-up for larger purchased items?
Yes, once items are payed for the customer is able to schedule pick-up for larger items. We encourage customers to honor pick-up dates to aid in smooth booth transitions.